Refund Policy

1. Limited Refund Conditions

OpenClawKit provides refunds under EXTREMELY LIMITED circumstances:

• Documented, verifiable technical failures directly attributable to our software
• Provable misrepresentation of product capabilities

IMPORTANT: Refunds are NOT automatic and require formal review.

2. Exclusions

NO REFUNDS will be issued for:

• User configuration errors
• Incompatible system environments
• Third-party service interruptions
• Lack of technical understanding
• Failure to meet personal expectations
• User-induced software modifications

3. Refund Request Process

1. Submit detailed written explanation to refunds@openclawkit.com
2. Provide comprehensive system logs and error documentation
3. Await formal review (up to 14 business days)
4. OpenClawKit reserves SOLE discretion in refund determination

4. Liability Limitation

Our maximum liability is STRICTLY LIMITED to the original purchase price. We disclaim all other warranties, express or implied.

5. Binding Arbitration

Any disputes shall be resolved through binding arbitration in Santa Clara County, California, in accordance with California law.